Ensuring everyone can access information, services, and support online
Kaniksu Community Health is committed to ensuring that our website and digital services are accessible to everyone, including individuals with disabilities. Our goal is to provide an inclusive, user‑friendly online experience where all patients, families, employees, and community members can access information with equal ease. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level A and AA and comply with the Section 504 and Section 508 requirements of the Rehabilitation Act of 1973.
Our Accessibility Commitment
To support accessibility across our digital platforms, Kaniksu Community Health engages in the following ongoing practices: Regular accessibility testing and audits of our website, Review and updates to ensure new content meets WCAG 2.2 A/AA standards, Use of industry‑recognized tools, such as the W.A.V.E. Web Accessibility Evaluation Tool, for compliance validation, Quick remediation of accessibility issues when identified, Continuous improvement of our website’s usability, readability, and compatibility
While we work hard to provide fully accessible digital content, some features or third‑party integrations may present limitations. When complete accessibility is not technically feasible, alternative formats or assistance will be provided upon request.
Need Help Accessing Content?
If you experience any accessibility barriers on our website or need assistance accessing information, please contact us. We are here to help and will respond promptly.
Kaniksu Community Health
301 Cedar Street, Suite 201
Sandpoint, ID 83864
Phone: 208‑263‑7101
You may contact us to: Request information in an accessible format, Report an accessibility issue, Ask questions about website features, and Provide suggestions to help us improve.
Your feedback is important and helps us create a better experience for everyone.
External Complaints
If you believe we have not adequately addressed an accessibility concern, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Phone: 1‑800‑368‑1019 (TTY: 1‑800‑537‑7697)
More Information: https://www.hhs.gov/ocr/complaints/index.html