Welcome to your healthcare home
Starting care at Kaniksu Community Health is simple, supportive, and centered around you.
For most new patients (excluding pediatrics), your first step is a Patient Navigation appointment—a personalized visit designed to help you feel confident and prepared from day one. During this one-on-one meeting, you’ll get to know our services, learn how to access care, and connect with a team member dedicated to setting you up for success.
After your Patient Navigation visit, you’ll also have access to our same-day clinic for acute needs when your provider isn’t available. Every step of the way, we’re here to make getting started easy and supportive.
A Different Kind of First Visit
At Kaniksu Community Health, we believe healthcare starts with a handshake—not just a clipboard. Our Patient Navigators are here to build a bridge between you and your care team. We don’t just process paperwork—we get to know you, so you feel welcomed, informed, and supported from the very beginning.
What You Can Expect
A Friendly Welcome
You’ll meet one-on-one with a Patient Navigator in a private setting, so you can feel comfortable and at home from your first visit.
Your Guide to KCH
We’ll walk you through how our health center works, including services, the medical home model, and options like sliding scale fees.
Support Every Step of the Way
We help coordinate the services you need and make sure you don’t have to navigate the process alone.
Prepared for Day One
Your forms, history, and records are organized ahead of time so your provider can focus fully on you during your visit.
The Full Picture of Your Health
By gathering your past medical information early, we give your care team the context they need to provide the best possible care.
Confidence and Clarity
We’ll explain what to expect, answer your questions, and remove the guesswork—so you can focus on your wellness.
We encourage you to watch this short video to learn more about what makes KCH different — and how we can best support your health.
Preparing for your first visit.
Planning ahead can help you get the most out of your appointment. Please bring:
- A picture ID and insurance card(s)
- Medical or dental records, including immunization history, past medical history, family history, social history, recent lab results, procedures, ER or urgent care visits, and dates of recent hospitalizations
- Guardian or custody papers if you are a foster parent, grandparent, or adult guardian (such as a Power of Attorney)
- Your current medications or a complete list of them
- Arrive 15 minutes early to allow time for check-in
- Make a list of any concerns or questions you’d like to discuss — this helps us make sure we address everything that matters to you
- Don’t hesitate to ask questions during your visit — your care team is here to listen, guide, and support you every step of the way